Freqently Asked Questions

Is your meat and poultry halal?

Yes, all of our meat is Halal certified. You can view our Halal Certificate

Do you use growth hormones? How are the animals raised?

At Boxed Halal, we pride ourselves on providing only the highest quality meats that have been expertly handled. We only source our proteins from producers that practice responsible and sustainable husbandry.

Our animals are grass fed, grain finished and raised without the use of growth hormones or antibiotics.

After I complete my order online, how long will it take to reach me?

We ship via FedEx and they do not deliver on Sunday.

Orders that are typically placed Monday-Thursday will be sent out within the next 3 business days. Orders placed Friday-Sunday will be shipped on Monday or Tuesday.

Typical processing and transit times are as follows (Excludes Weekends):
Direct Chicagoland: 1-2 Business Days
Midwest: 3-4 Business Days
East Coast: 5-7 Business Days
West Coast: 5-7 Business Days
South: 4-6 Business Days

We send fresh and/or frozen products, so time is of the essence.  When you receive your order, refrigerate or freeze immediately.  Please cook your meat as soon as possible.

We ship in boxes lined with insulation that include refrigerant gel packs. For longer distances, we have a higher rated insulation which will extend that travel period to cover the time required.

Do I need to be home to receive my delivery?

In almost all cases, the box will be left at the front door of your residence. However, we recommend scheduling delivery for when you are home to ensure the meat stays fresh. 

What is your return policy?

Your satisfaction is our priority! If you are not satisfied with your order please contact us at [email protected] and we will get it resolved.

How is the meat packaged?

We package our meat individually by type in freezer sealed bags to prevent freezer burn. Each package is labeled and visible through its seal. Click here to see unboxing videos.

Which states do you ship to?

We deliver anywhere in the United States including Alaska and Hawaii.

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CONTACT US

We will respond within 24 hours (Mon-Fri excluding holidays).
Email: [email protected]

SATISFACTION GUARANTEED

Your satisfaction is our priority. If for any reason, you are not completely satisfied with your purchase, please contact us and we will make it right. Please view our guarantee for further information.