Thank you for
getting in touch! 

We appreciate you contacting us. One of our colleagues will get back in touch with you soon! Pleae feel free to look through our FAQ below

FAQ

Shipping & Delivery

Which states do you ship to?

We deliver anywhere in the United States including Alaska and Hawaii.

Where are you located?

Boxed Halal is a family owned and operated business located in Chicago, IL. We ship premium halal meats directly to your door; anywhere in the US!

How much is shipping?

Shipping charges will be automatically calculated for you at checkout based upon your exact location and the weight of your order.

Is there a minimum order amount to receive free shipping?

Unfortunatly we are not offering free shipping at this time.

After I complete my order online, how long will it take to reach me?

We ship via FedEx and they do not deliver on Sunday.

Orders that are typically placed Monday-Thursday will be sent out within the next 3 business days. Orders placed Friday-Sunday will be shipped on Monday or Tuesday.

Typical processing and transit times are as follows (Excludes Weekends):
Direct Chicagoland: 1-2 Business Days
Midwest: 3-4 Business Days
East Coast: 5-7 Business Days
West Coast: 5-7 Business Days
South: 4-6 Business Days

We send fresh and/or frozen products, so time is of the essence.  When you receive your order, refrigerate or freeze immediately.  Please cook your meat as soon as possible.

We ship in boxes lined with insulation that include refrigerant gel packs. For longer distances, we have a higher rated insulation which will extend that travel period to cover the time required.

Do I need to be home to receive my delivery?

In almost all cases, the box will be left at the front door of your residence. However, we recommend scheduling delivery for when you are home to ensure the meat stays fresh. 

How is the meat packaged?

We package our meat individually by type in freezer sealed bags to prevent freezer burn. Each package is labeled and visible through its seal. Click here to see unboxing videos.

Won’t the meat be spoiled if you ship it?

Our skilled team carefully packages your items and places them inside an insulated box. This box is also equipped with heavy duty ice packs that are carefully calculated for optimal shipping temperatures. Our products can travel safely for several days without compromising your health or safety.

Certifications

Is your meat and poultry halal?

Yes, all of our meat is Halal certified. You can view our Halal Certificate

Is your meat USDA Certified?

Yes, all Boxed Halal products are USDA certified.

Is your meat organic?

Our animals are humanely raised in free-range environments without the use of antibiotics, chemicals or hormones. At this time we cannot guarantee with 100% certainty that the grains used for feeding are completely organic.

Do you use growth hormones? How are the animals raised?

At Boxed Halal, we pride ourselves on providing only the highest quality meats that have been expertly handled. We only source our proteins from producers that practice responsible and sustainable husbandry.

Our animals are grass fed, grain finished and raised without the use of growth hormones or antibiotics.

Other Questions

What is your return policy?

Your satisfaction is our priority! If you are not satisfied with your order please contact us at [email protected] and we will get it resolved.

Do you only sell meat or other groceries as well?

At this time, we only have meat products on hand. We hope to expand our product line to include other groceries as well in the future. Sign up for our newsletter to be the first to know!

Do you accept EBT?

Boxed Halal is unable to accept EBT payments at this time. We currently accept all major credit cards, PayPal, Apple Pay, Android Pay and Boxed Halal Gift Cards.

Are you still accepting orders during the COVID-19 situation?

Yes! We understand that many families are experiencing limited options for halal meat during this crisis period. At Boxed Halal, we are taking every precaution necessary to continue to provide our services for you and your family.

Can I make a specific request for the butcher?

Due to current events, we are experiencing a high volume of orders. Unfortunately we are unable to accommodate specific requests at this time. Please view each product listing for detailed information on packaging.